Bouygues Construction Information Technologies Vietnam, a trusted digital partner supporting the competitiveness and transformation of the Bouygues Construction Group worldwide.
We are currently looking for a User Support to join our team in Vietnam. In this role, you will support our internal users with a focus on data services, dashboarding, and the usage of Microsoft 365 tools. Your key responsibilities will be:
Maintain up- to- date dashboards and reports in response to user or operational requirements.
Data visualization & dashboarding: Work closely with end users to analyze requirements, clean data, create mockups, and build meaningful Power BI
Proactively stay up to date and contribute to the knowledge base with practical documentation.
Support users in the effective use of the Microsoft 365 suite (Excel, SharePoint, Teams, etc.) through close collaboration with the internal support team.
Analyze and resolve issues reported by users via the ticketing system; actively communicate to clarify needs and ensure effective problem- solving.
Develop and maintain VBA code based on business’s requirements.
JOB REQUIREMENTS:
Proficiency in VBA development and Power BI dashboard creation is essential.
Strong customer- oriented mindset and problem- solving skills.
Proficiency in English is a plus.
Professional working proficiency in French (speaking and writing) is required.
Who You Are:
Willing to challenge your limits.
Able to apply critical thinking and IT logic to resolve user issues.
A true team player with a collaborative spirit.
Curious and proactive in seeking information and anticipating user needs.
Communicative, responsible, and autonomous in your work.
OUR BENEFITS:
Professional, Open- minded and Creative Environment:
Fostering mutual respect and understanding.
International, friendly, proactive, supportive workplace.
Strong sharing culture to improve individual development.
Great teamwork with Agile mindset.
Individual Development:
Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
Individual empowerment.
Extensive training and in- depth knowledge sharing sessions.
Special Care for Employee:
Up to 2- month performance bonus.
Annual health check- up and premium health insurance for employee (and your beloved children after 3- working year).
15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3- year working).
Various attractive teambuilding activities and company trip.
Work from home 2 days/ week.
Sport, personal activities sponsor.
Dell laptop and external monitor for your work.
100% salary on probationary period.
