Trưởng phòng Phát triển Ứng Dụng Quản trị Quan hệ Khách hàng

Job Purpose

Support, develop and maintain application systems for the company
Work closely with stakeholders to understand business needs and requirements and develop solutions that align with the organization&039;s objectives

Job Accountabilities

Design, develop, and deploy customizations, features, and integrations within the CRM application
Other tasks are as assigned by Line Manager
Communicate with stakeholders to understand business needs and objectives
Ensure data accuracy and integrity within the CRM applications
Stay up to date with CRM software industry trends and best practices, such as applying AI technology to customer service, analyzing customer trends, ...
Create and update documentation related to CRM application architecture, configuration and customization
Provide technical support and troubleshoot issues related to the company’s applications
Ability to analyze, evaluate and propose software solutions based on requirements from departments, or initiatives to promote the digitalization process to reduce manual work and increase work efficiency

A minimum of a BA degree in a related field and relevant experience, as follows: Certifications: Advanced education and certifications are required to work as an Information Application field or related desired..
Capable of English speaking, writing and listening skills
Good knowledge and rich experience in Retail, Ecommerce is a plus
Experience in developing and maintaining CRM applications
Familiarity with various database platforms such as MySQL, Postgres, Mongo, Oracle, …
Good programming skills in languages such as Java, JavaScript, C, Ruby …
Experience working on multitasking and prioritizing.
Know how to make decisions, explain and presentation
Hands­on experience with development of DB related tooling: deployment, monitoring…
5+ years of practical experience dealing with IT applications with direct contact with application users operation experience and application administration.
Excellent problem- solving skills and attention to detail
Experienced in implementing applications with asynchronous data processing and microservice architecture using techniques of Kafka, Redis, Catching, etc.
Able to work independently and collaboratively.
Have knowledge about developing AI technology

Laptop, Chế độ bảo hiểm, Du Lịch, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-19 14:50:03