Telesales /Telemarketing Executive

Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.
Conduct outbound calls to prospective customers, using your persuasive skills to promote our products and services effectively.
Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.
Maintain accurate and up- to- date records of customer interactions, ensuring proper documentation and follow- up actions.
Stay updated on product knowledge, industry trends and competitor offerings to position our products or services in the market.
Collaborate with the sales team to provide qualified leads and relevant information for an effective follow- up.
Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.

Organisational skills to manage customer information and follow- up activities.
1- 2 year of experience in telemarketing, sales or customer service.
Professionalism, integrity and a positive attitude in all customer interactions.
Basic computer literacy and familiarity with CRM systems or call centre software.
Solid persuasive and negotiation abilities to influence buying decisions.
Resilience and perseverance to handle rejection and maintain motivation in a sales- driven role.
A customer- focused mindset with the ability to understand and address customer needs.
Understanding of the Vietnam economy, market trends and competitors’ landscape.
Excellent verbal communication skills and a clear and confident phone manner, with the ability to articulate product features and benefits persuasively.
High school diploma or equivalent.

Preferred skills and qualifications

Ability to adapt to changing sales strategies and market dynamics.
Demonstrable knowledge of sales techniques and customer relationship management principles.
A bachelor’s degree in any field.
Exceptional time management and organisational skills, with the ability to manage multiple tasks and priorities.

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Cập nhật gần nhất lúc: 2026-03-08 01:50:02