Technician - Building Maintenance

JOB SUMMARY

Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Welcome and acknowledge all guests according to company standards.
Maintain maintenance inventory and requisition parts and supplies as needed.
Identify, locate, and operate all shut- off valves for equipment.
Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Respond and attend to guest repair requests.
Carry equipment.
Follow all company and safety and security policies and procedures.
Communicate with guests/customers to resolve maintenance issues with little to no supervision.

Safety and Security

Complete appropriate safety training and certifications to perform work tasks.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Anticipate guests&039; service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
Address guests&039; service needs in a professional, positive, and timely manner.
Assist other employees to ensure proper coverage and prompt guest service.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest&039;s name when possible.

Communication

Follow verbal or written directions pertaining to minor maintenance repairs.
Speak to guests and co- workers using clear, appropriate and professional language.
Keep supervisor updated on assignments.

At least 6 months to one year experience at the same position.
Be able to relocate to Ha Giang City.

Premium insurance with many inpatient and outpatient medical examination and treatment benefits
Phone allowance, meals allowance and others
International work environment.
Marriott International Associate discount for Room and F&B

Cập nhật gần nhất lúc: 2025-10-18 16:55:03