Technical Service Representative

Be familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations.
Manages and maintains standardized complaint handling process through Customer Relationship Management System (if applicable).
Conducts in the testing process as well as in the implementation of new company products and technologies.
Performs technical scans and audits at designated customers
Supports and validate Technical Data Sheet information flow to allocate region.
Monitors Market intelligence (innovations): products, process and equipment.
Collects, filters and prioritizes product- related issues and needs occurring in the region with feedback of complaints handling.
Ensures reporting line is fully informed and acts in line with HSE and Compliance regulations.
Helps with process optimization and operational excellence at the customer’s location.
Aligns technical activities within allocated region in Vietnam.
Reports on progress on a continuous base.
Supports execution of technical sales representative assessment and training program.
Respond to customer needs/complaints and quickly decide appropriate solution to reduce down- time for customer.
Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers.

Bachelor of Science graduated, Chemical & Mechanical background is preferred.
Ready to move and work in difference location/territories
Ability to handle multi- task jobs
Knowledge of printing/ inks/ coatings’ technologies and application, especially for 2Pc Aluminum can segment.
Ability to work independence.
Good communication skill
A minimum 1- 3 years experience related to Chemical in Packaging Coatings, F&B, FMCG and Retail industries.
Ability to motivate and inspire others.

Laptop, Chế độ bảo hiểm, Du Lịch, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-05-11 14:40:03