Technical Service Manager – Flooring

Technical & Line Support (Primary Focus)
• Set up, adjust, and troubleshoot flooring coating lines.
• Support product trials and new formulation testing from R&D.
• Conduct colour matching and sample preparation based on customer needs.
• Maintain strong working knowledge of flooring coatings, substrates, and
• Provide on- site technical support for flooring coatings and application systems.
• Perform routine line assessments and issue clear technical reports.
application methods.
• Act as technical liaison between customers and internal teams.
Trials & Process Optimization
• Document and report trial results.
• Plan and execute customer trials on flooring lines.
• Test coating systems according to line configuration.
• Provide structured feedback to R&D.
Team Leadership
• Lead and supervise colour matching technicians.
• Organize daily technical tasks for the team.
• Ensure consistency and quality in colour matching work.
• Train team members on colour standards and application methods.
Customer Support
• Assist with onboarding of new customers.
• Respond to customer technical issues in a timely manner.
• Support Technical Sales during customer visits and trials.
Requirements
• Practical experience with flooring coating lines and coating technologies
(essential).

· Minimum of 5- years experience in the related field
· Computer literate
· Strong interpersonal skills; team player and independent worker
· Diploma or higher
· English speaking and writing
· Strong leadership skills, independent thinking, strong organisational and planning abilities and excellent analytical and problem- solving skills are essential.

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-02-13 12:30:03