With NHM VIET NAM, expecting uniqueness and enriching learning experiences sets us apart from others. You love to work in an international and professional environment with dynamic colleagues? Join us on this exciting journey!
Welcome to Ni Hao Ma- Mandarin Learning Lab (NHM VIET NAM), an international EdTech company dedicated to delivering a world- class Mandarin learning experience to all learners. Our mission is to empower learners to explore, engage in, and excel in the language and culture anytime, anywhere.
At NHM VIET NAM, we envision becoming a top- of- mind Mandarin learning community where learners of all levels can connect, support, and inspire each other. Our core values include joyful and shared experiences, modern and trendy Mandarin, a trusted environment, and thoughtful service.
JOB DESCRIPTION
ROLES AND RESPONSIBILITIES
- Maintain accurate customer records in Freshsales CRM for effective follow- ups.
- Analyze feedback to refine sales strategies and improve student retention.
- Work closely with Operations teams to meet sales and retention goals.
- Proactively solve problems and improve processes for better efficiency.
- Plan and execute personal sales targets with clear tracking and adjustments.
- Drive re- enrollment by providing strategic guidance and proactive follow- ups.
- Other tasks assigned by the team leader.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Experience in sales, customer service, or student support.
- Goal- oriented with the ability to plan and achieve targets.
- Experience with CRM systems (Freshsales is a plus).
- Proficient in English and Vietnamese. Chinese is an advantage
- Strong communication and organizational skills.
- Ability to work in a fast- paced, team- oriented environment.
- Proactive problem- solving and adaptability.
WHY SHOULD YOU APPLY?
- Experience an international and diverse working environment.
- Join a dynamic team with supportive colleagues.
- Access regular training sessions and team knowledge- sharing opportunities.
- Enjoy flexible online and offline work arrangements based on your schedule.
- Receive a competitive salary, incentives, and bonuses.
Working hours: Total 48 hours/week, Monday to Saturday
