Spa Trainer - Huấn Luyện Viên Spa

Training and developing retail staffs in the areas of product knowledge and customer service.
Ensuring that all service standards are strictly met.
Testing trainees and measure their progress and then evaluate and develop the training effectiveness.
Performing other tasks as defined by the spa manager or the management.
Cooperating with receptionists and the spa supervisor.
Refreshing training, promotional development, upgrading, and leadership development.
Enduring a smooth running of spa operations on a daily basis.
Review the quality of training courses and consider the feedback from customers as to develop and implement a trainings .i.e. in product knowledge.
Organizing and planning diary 1 month in advance and include training requests.
Attending and participating in required staff and management meetings and training seminars.
Executing refresher trainings and maintain competency standards.
Ensuring that equipments are in good condition and are ready to be used for spa treatments.
Checking over the grooming of all therapists.
Developing innovative programmes. Ensure that standards for quality, content and variety are met.
Training new massage techniques.
Setting up the spa and design, spa treatments and create the spa menu.
Meeting / Exceeding budgets of revenues and meet budgets of labor costs and direct costs.

Well versed in Excel and Word.
Good command of written and spoken English and Vietmanes
Minimum 2 years of solid experience in captioned position in sizeable luxury hotel / spa.
Strong leadership and good interpersonal skills.
With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.

Bao Viet Health insurance for personal and family
Competitive salary
Social Insurance as law
Service charge
7 Accident Insurance
Housing, uniform, meal and transportation are provided by the resort
Home Leave allowance
Relocation assistance
Repatriation allowance
Gym room
Rest & Relaxation Allowance per 3 months: 2 million.

Cập nhật gần nhất lúc: 2024-04-03 13:47:47