- Records guest complaints, requests and solutions together with any other issues related to personnel, equipment, produce Etc. and reports them to the Executive Chef or Executive Sous Chef.
- Prepares item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating.
- Work in any section of the kitchen when necessary, due to business levels or colleague shortages.
- Knows and complies consistently with standard portion sizes, cooking methods, quality standards and kitchen rules and guidelines.
- Conducts colleague performance appraisals to review colleagues’ general performance and discuss any areas for improvement.
- Respond to change in the departmental function as dictated by the industry, company or resort.
- Always strive to perform any additional duties and responsibilities given
- Ensures that all colleagues have a complete understanding of and adhere to the hotels policies and procedures.
- Attends meetings and briefings as instructed by the Executive Chef.
- Check incoming produce, ensuring that all food merchandise is in accordance with order sheets, receiving records and purchasing specifications.
- Maximize colleague productivity and morale and consistently maintain discipline following hotel guidelines and local legislation.
- Develop menus and set standard recipes (as per SOPs) which allow the restaurants to run at an acceptable food cost, thereby satisfying guest needs and expectations.
- Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
- Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.
- Follows proper plate presentation and garnish set up for all dishes.
- Have a complete understanding of, and adhere to the company’s policy relating to fire, hygiene and safety.
- Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.
- Interacts with management of other departments within areas of responsibility and develops solid working relationships with them.
- Portions food products prior to cooking according to standard portion sizes and recipe specifications.
- Assumes 100% responsibility for quality of products served.
- Assists in the building of an efficient team of colleagues by taking an active interest in their welfare, safety, training and development.
- Have a complete understanding of the hotel’s colleague handbook and adhere to the regulations contained within it.
- Work in any section of the kitchen when necessary, due to business levels or colleague shortages.
- Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.
