Solution Implementation Specialist / Senior Engineer

POSITION OVERVIEW
Join our dynamic and expanding solution business team as a Solution Implementation Specialist. In this role, you will be responsible for implementing and configuring Complex Software Solutions to FBVN direct customers. This position will work on Enterprise Solution product provided by FBVN, such as eForm, ECM, IDP and RPA (excluding printing solutions).
RESPONSIBILITIES
Implementation & Configuration:

Configure the solution by using existing feature set of platforms. Develop new feature, plug- in, customize solutions, for both Cloud- solution and/or On- premises solution.
Deploy pre- built platforms solution products into customer’s On- Premises system, which include Database Engine, Database tables (mostly Microsoft SQL server).

POC management: Manage and deploy POCs, ensuring quality, timely, and cost- effective delivery.
Project Delivery: Deliver projects to customers after sales process, which may involve cross- functional, cross- organizational, and cross- service collaboration, including third parties, following pre- defined System Requirement from BA.
Customer Interaction: Participate in technical discovery, kick- off meetings with customers.
Additional Duties: Performs other related duties as assigned.
Risk Management: Identify and manage risks during implementation and ongoing operations.
Documentation & Testing: Complete Training & Handling documentation, conduct formal testing, and ensure a smooth handover to customers.
Continuous Improvement: Develop strategies to minimize support calls and improve response and resolution times.

Yêu cầu công việc

REQUIREMENT
Communication: Good communication in English.
Project Delivery: Proven ability to manage and deliver projects on schedule.
Technical Expertise and Customer- oriented mindset: Deep understanding of Software Development, Experience in ERP system
Strong analytical and problem- solving skills.
Customer Management: Excellent customer managementskills, ensuring high levels of satisfaction.
PROFESSIONAL EXPERIENCE
Experience: Minimum 2 years in an enterprise IT environment or IT service provider.

Post- sales experience is preferred.

Technical Skills:

Experience with JavaScript is a plus.
Knowledge of general Operating Systems, VM/VDI, Cloud computing services are anadvantage.
DevOps oriented.
Minimum 2 years of experience in software development using C and .NET.

EDUCATION/ACADEMIC QUALIFICATIONS

Certifications: Relevant technology certifications are desirable.
Qualifications: Bachelor’s degree in computer science or a related field, or equivalent experience.

Why FUJIFILM Business Innovation Vietnam:
At FUJIFILM Business Innovation, we aim to be a company with a good balance of all three attributes:

Working at FUJIFILM Business Innovation, you can find your life and work fulfilling at an ’ interesting’ company with professional training courses and working environment.
We, FUJIFILM Business Innovation build a ‘strong’ company delivers excellent products and services that satisfy customers and are able to reward its shareholders continuously.
FUJIFILM Business Innovation is a ‘kind’ company to contribute to local and global communities in terms of environmental conservation, ethical behavior, and social contribution.

Privacy
: Personal data provided to FUJIFILM Business Innovation Vietnam will be collected and used to consider potential future employment opportunity with us. By applying for this position, you agree that you have read, fully understood and agree with respective FUJIFILM Business Innovation Vietnam&039;s Privacy Policy Privacy Policy | FUJIFILM Business Innovation | Vietnam.

Cập nhật gần nhất lúc: 2025-09-16 10:00:04