Senior Technical Service Officer - Decorative (Based In Ha Noi)

Develop and maintains relationships with internal and external customers, in order to keep and grow the business.
Provide speedy and professional service of dry- card & panel to project customers.
Proactively searching and offering wide- range of color selection to internal customers supporting them win more spec and projects
Develop new software and system to monitor all sampling requests to meet AkzoNobel’s service commitment
Provide aesthetic sampling of creation paints to project customers (stonetex – sandtex – acryltex)
Attend the testing process as well as the implementation of new products and technologies.
Actively solving out technical issue at sampling house and proactively prevent technical nature occurring at existing customers.
Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market.
Actively action and participate in continuous improvements to shorten lead- time of service, to reinforce the sampling procedure, to increase color accuracy, to build a huge color selection meeting market demand

Work experience
Knowledge: Bachelor Degree in chemical engineering, chemistry or related field.
Master of Science in related field and/or business administration will be a strong preference
B2B industry environment
Paints & Coatings industry
2- 3 years of team management
3- 5 years working at Customer Service or Technical Service function
Skills
Stakeholder & Team management
Communication and presentation
Customer & result- oriented skill
Color matching & evaluation will be a strong preference

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-03-13 05:15:38