Senior Payroll Specialist - Hybrid Work

The Job
Report to Payroll Team Leader

Communicate confidently with customers and payees both verbal and written (email) in Vietnamese and English.
Create update and monitor admin job list with the shared admin team.
Carry out payroll processing calculations assigned by the Team Leader using the correct systems and processes to deliver high- quality service on time, following company processes and procedures, and meeting or exceeding customer expectations.
Build and maintain to observe the payroll process;
Support Team Leader to deliver training and development plans for junior team members (if any).
Any other tasks assigned by the line manager from time to time.
Daily report to Team Leader, proactively highlight potential problems with suggested solutions.
Quality check services delivery and communicate findings to the team and management before sending them out to clients;
On behalf of the team leader to answer client’s inquiries in a timely manner as needed;
Solve Customer Service / Payee issues within 24 hours or escalate to the Team Leader.
Be the Person In Charge (PIC) for assigned Large / Key customers.

The Person
HR2B is looking for an active, mature, and talented Senior Payroll Specialist to join the payroll service team. To apply you must have;

Professional look and attitude;
Committed to professional performance;
Strong computer skills;
Calm, friendly, outgoing, able to lead a small team;
Over 3 years experience in payroll/ SIMIUI/ PIT/ labor law;
Good English skills
A University Degree
Customer service- oriented;
Highly organized and energetic.

Cập nhật gần nhất lúc: 2024-05-23 18:25:03