Senior Business Analyst /Technical Writer

We are seeking a highly skilled Senior Business Analyst and Technical Writer to join our dynamic team. This hybrid role demands a strategic, analytical mindset combined with exceptional communication skills to analyze complex business processes and produce clear, impactful documentation. You will be instrumental in driving business transformation by aligning requirements with organizational goals and delivering comprehensive documentation that empowers stakeholders and supports seamless product delivery.
Key Responsibilities

Support product development: define roadmaps, track progress, prepare reports, and assist with UAT.
Ensure all documents and processes are consistent, accurate, and up to date.
Analyze problems, identify root causes, and recommend improvements.
Act as a bridge between business, technical teams, and vendors to ensure smooth communication.
Gather and document business and technical requirements.
Create and maintain clear documentation (BRD – Business Requirement Document, technical specs, user guides, API guides, etc.).

Yêu cầu công việc

Education & Experience:

3–4+ years of experience as a Business Analyst and/or Technical Writer.

Skills & Competencies:

Solid understanding of software development life cycle and Agile/Scrum methodologies.
Excellent communication, presentation, and negotiation skills.
Strong English communication skills (written and spoken).
Strong skills in documentation writing; familiar with tools like Jira and Confluence.
Analytical thinking, problem- solving, and creativity.
Detail- oriented with strong organizational skills.

Tại sao bạn sẽ yêu thích làm việc tại đây

GrapeCity is a multinational private company with over 1,200 employees and more than 30 years of development, operating across 16 countries including Japan, USA, Korea, India, China, and Vietnam.
Attractive, competitive starting salary; mid- year and year- end bonuses; annual salary reviews based on performance.
Our clients include global leaders such as Microsoft, Sony, Procter & Gamble, Intel, Mitsubishi, AT&T, Thomson, Syngenta, and Infosys.
We hire only “A- level” talents for our projects, recognized by clients as clear, reliable, agile, and exceeding expectations.
Microsoft Gold Certified Partner and one of the few companies on the Microsoft Office Advisory Council.

Life skills and soft skills training programs.
Work with experienced engineers and be mentored by expert leaders in an international work environment
Free English lessons with native American teachers.
Training before and during projects.

12 days annual leave (increasing with seniority), Christmas holiday, and extra half- day off on March 8th for female employees.
Full social, health, and unemployment insurance according to law.
Young, dynamic, professional, and creative work environment.
8 hours/day, weekends off, flexible working hours, minimal overtime.
Annual company trip, team building, sports and hobby clubs (yoga, football, table tennis, etc.) with financial support.

Cập nhật gần nhất lúc: 2025-10-04 04:30:02