Senior Application Support Engineer

Primary Objectives
• Support users on trading platform and work with collection of custom applications and systems operating on different OS.
• The operational health of application systems in a 24x7x365 production environment and will research, identify and implement solutions as well as perform computer and/or network security vulnerability assessments and identify, evaluate and mitigate security risks
Main responsibilities
• Develops, improves, modifies and assesses security architecture in a hosting- based environment
• Provide Tier 2 support to issues escalated from Service Desk team. Interface with development teams to resolve Tier 3 ‘in code‘ issues. On- call support for escalated off- hours issues
• Execution and maintenance of internal SLAs developed with business stakeholders
• Operate, monitor, and diagnose Derivatives trading system and DR site
• Research, design, develop and implement solutions for fault, performance, capacity, and configuration management for applications. Will work in conjunction with Infrastructure teams to identify combined, centralized solutions
• Responds to all system security weak points and partners with other teams and third- party vendors to resolve security issues
• Designs, develops and implements documentation or tools appropriate to the maintenance of application platforms

Premium healthcare package
Internal, local and abroad training courses
16 paid- leaving day and birthday

Cập nhật gần nhất lúc: 2025-10-11 12:15:03