At Securitas Long Hai you will be responsible for supervising daily security operations at client site, ensuring safety for people, assets, and property. Coordinate with Branch Manager to maintain service quality, respond to incidents, train security staff, and uphold compliance with company policies and Vietnam laws on security, safety, and fire prevention.
Security Team Leadership
Conduct performance evaluation and propose reward or disciplinary actions in accordance with company policies and labor law regulations.
Develop team capability to meet client requirements.
Lead, assign duty roster, and supervise the on- site security team.
Provide coaching and on- the- job training on customer service, CCTV monitoring, access control, fire safety and other operational procedures.
Compliance & Security Standards
Disseminate and train employees on security regulations, SOPs, and service standards.
Participate and support training sessions on fire prevention, first aid, and emergency procedures.
Ensure compliance with legal requirements related to security services, fire prevention and safety standards.
Coordinate incident reporting to Branch Manager, HR, and Client as required.
People Safety & Emergency Response
Timely respond and report incidents such as fire, technical alarms, medical emergency or natural hazards.
Assist in resolution of customer concerns to protect company reputation.
Monitor safety systems including fire protection equipment, exits, access controls, CCTV, alarm systems.
Asset & Property Protection
Coordinate with relevant departments to resolve security issues at site.
Supervise import/export checks, access control, and anti- theft procedures.
Ensure protection of client assets and prevent equipment or inventory loss.
Coordination & Reporting
Prepare and execute emergency response plans and incident handling procedures.
Advise client on security risk mitigation solutions and coordinate resolution measures as per protocols.
Attend meetings with client management as scheduled or upon request.
Submit required reports: routine, incident reports, and ad- hoc reports.
Coordinate with local authorities when assigned to resolve relevant security matters.
Other Duties
Perform tasks assigned by Branch Manager in line with company standards and legal regulations.
