Sales (Night Shift)

Call clients in person when necessary to understand their needs and preferences.
Initiate proactive outreach to gather feedback from customers.
Engage with customers via phone, email, and social media platforms (such as Facebook).
Provide accurate information and personalized assistance to enhance their overall experience.
Regularly update and supplement customer information.
Listen attentively to their inquiries, concerns, and feedback.
Explain the features, benefits, and value propositions of our offerings.
Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Keep track of customer feedback and report any issues for timely resolution.
Establish and nurture strong customer relationships.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
Monitor fees, promptly address complaints, and handle cancellations.
Continuously monitor customer situations and provide timely advice and support.

Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Working Hours: 10:00 PM – 6:00 AM (Monday to Friday)
Proficient computer and internet skills, understanding of social media and e- commerce.
Good English communication skills are an strong advantage. (English level Ielt 5.5 – 6.0 or equivalent)
Basic knowledge of marketing
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Age range: From 22 years old and above.

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Cập nhật gần nhất lúc: 2024-05-21 18:15:03