Sales Manager | Quản Lý Kinh Doanh

JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day- to- day activities related to sales with a focus on building long- term, value- based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
JOB SPECIFIC TASKS
Building Successful Relationships that Generate Sales Opportunities
• Provides accurate, complete and effective turnover to Event Management.
• Works collaboratively with off- property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Managing Sales Activities
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals.
• Closes the best opportunities for the location based on market conditions and location needs.
• Understands the overall market- competitors&039; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Gains understanding of the location&039;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Services our customers in order to grow share of the account.
• Provides excellent customer service consistent with the daily service basics of the company.
• Interacts with guests to obtain feedback on product quality and service levels.
• Executes and supports the company&039;s customer service standards.
• Supports the company&039;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• At least 01 year experience in the same position.
• Hotel & Sales background
• Good at Word/ Excel/PowerPoint
• Fluent English & Strong communication & Service mind

Career path in the most respected and prestigious hotel companies in the world
05 working days | 02 day- off per week
Associate Appreciation Week | Take- care culture
Taxi for late night shift| Free motorbike & car parking
Local and International training course
Cross training & Cross exposure & Task force opportunities
Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
Attractive remuneration package & 13th month salary
Annual health check
Duty meal & Uniform provided by hotel
Associate special discount for hotel rooms and F&B services at International Marriott properties
02 months of probation with Full salary| Service charge| Social Insurance

Cập nhật gần nhất lúc: 2024-05-08 14:40:03