Sales Manager (MICE/Events Planner) - Quản lý kinh doanh (chuyên mảng MICE/ Events Planner)

This role requires a strategic, detail- oriented professional who excels in client service, event planning coordination, and proactive sales activities to represent Mövenpick’s premium hospitality service.
The Sales Manager – MICE/Event Planner is responsible for driving event- related business opportunities, building strong relationships with corporate and event clients, and maximizing revenue across Meetings, Incentives, Conferences, Exhibitions, and social functions.
Key Responsibilities
Planning & Organizing

Plan and execute sales trips, trade shows, exhibitions, and MICE promotional events as directed by DOSM
Coordinate closely with Event Management Team for pre- and post- event meetings to ensure smooth operations
Arrange site inspections, venue show- rounds, and host familiarization trips for potential MICE clients.
Ensure selling strategies and rate guidelines are strictly followed during negotiations.
Develop and maintain a strong database of MICE clients for future business opportunities.

Operations

Work closely with Events Management, F&B, Front Office, and Banquet teams to ensure seamless execution.
Monitor account performance, revenue, and market trends; share intelligence with DOSM
Maintain minimum weekly sales activities (approx. 25 client calls/visits, 2 client entertainments)
Prepare proposals, negotiate contracts, and close business for meetings and events.
Solicit and service MICE groups, including corporate meetings, product launches, weddings, and large- scale events.
Attend the start of key events for accounts handled to ensure client satisfaction
Identify new prospects, conduct competitor research, and develop sales action plans for existing and potential accounts.
Respond to all business inquiries within 24 hours
Provide sales leads for other Mövenpick hotels when appropriate.

Client Relationship Management

Maintain updated client profiles, event histories, and contact databases.
Build strong, positive relationships with corporate clients, event planners, wedding organizers, and travel trade partners.
Conduct Thank- You calls and letters after events, ensuring post- event follow- up and future business development

Administration

Ensure all account information, contracts, and communication are accurately maintained in the CRM system.
Attend departmental briefings, sales meetings, and communication updates.
Submit weekly sales activity reports and event progress updates to DOSM
Prepare forecasting, sales reports, and pipeline updates when required.

Requirements:

Minimum 2–3 years of sales experience in hotels; strong advantage for those with MICE/event background.
Fluent in English and Vietnamese; strong communication and presentation skills.
Knowledge of hotel PMS, CRM, and sales software (S&C, Microsoft Office)
Strong negotiation skills, contract management, and pricing strategy understanding.
Bachelor’s degree in Hospitality, Business, Marketing, or related field.

Develop your talent through Accor’s learning programs.
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Opportunity to grow within your property and across the world.
Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
Offer accommodation and meals for candidates from other provinces.
Competitive salary and service charge based on experience and ability.
Employee benefit card offering discounted rates at Accor hotels worldwide.
Top- tier service charge and 100% salary during the probation period.
7 insurance coverage from the first day of probation.
Full benefits under labor laws.

Cập nhật gần nhất lúc: 2026-01-07 23:05:03