Sales Executive - Freight Forwarder

Job Summary:
We are looking for a Sales Executive who is responsible for driving business growth by identifying, developing, and maintaining strong relationships with clients in need of logistics and freight forwarding services. This role focuses on promoting the company’s solutions—including air, sea, and land transportation, customs clearance, and supply chain management—to meet customer requirements and achieve revenue targets. The Sales Executive will actively seek new business opportunities, negotiate competitive rates, and ensure exceptional customer service to enhance client satisfaction and loyalty.
Responsibilities:

Develop and maintain a pipeline of prospective customers.
Maintain and develop customer relationships through networking, cold calling, referrals, and meetings.
Coordinate with the operations team to ensure timely and accurate documentation.
Perform other duties as assigned.
Resolve client issues and complaints in a timely and effective manner.
Identifies and targets potential customers in need of Freight forwarding, transportation, supply chain solutions.
Monitor and report on market and competitor activities.
Attend industry events and conferences to stay current on market trends and developments.
Provide support to the operations team to ensure smooth shipment execution.
Negotiate rates, terms, and service agreements with customers to achieve sales objectives.

Key Performance Indicators (KPIs):
Industry Awareness: Keep up with new changes in the logistics field, updates from partners, and what competitors are doing, so you can apply them in your work
Profit Goals: Reach monthly profits that are 2.5 to 3 times your basic salary.
Logistics Knowledge: Understand how goods are transported, how customs work, and international shipping rules like Incoterms.
Sales Reports: Share complete and accurate sales updates with your manager when requested.
Services & Documents: Know the company’s shipping services, transport paperwork, and how the shipping process works from start to finish.
Requirements:

Always care about customer needs and satisfaction.
Fluent in English communication (spoken and written).
Work confidently without waiting for detailed instructions, and make clear personal plans.
Follow company rules and behave politely and kindly with coworkers, partners, and clients.
Convince customers and find deals that benefit both sides.
Communicate well, persuade others, work in teams, and handle problems calmly.
Strong interpersonal, persuasion, teamwork, and problem- solving skills.
2–4 years in a similar role in the logistics industry
Bachelor’s degree in business administration, Logistics, or a related field.
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Benefits:

Birthday, Lunar New Year, and other holiday bonuses
Full- salary social insurance and Health insurance
Training and career development opportunities
13th- month salary
1 day off for Christmas

Cập nhật gần nhất lúc: 2026-07-07 11:00:04