Sales Executive - Freight Forwarder

Job Summary:
We are looking for a Sales Executive who is responsible for driving business growth by identifying, developing, and maintaining strong relationships with clients in need of logistics and freight forwarding services. This role focuses on promoting the company’s solutions—including air, sea, and land transportation, customs clearance, and supply chain management—to meet customer requirements and achieve revenue targets. The Sales Executive will actively seek new business opportunities, negotiate competitive rates, and ensure exceptional customer service to enhance client satisfaction and loyalty.
Responsibilities:

Perform other duties as assigned.
Attend industry events and conferences to stay current on market trends and developments.
Negotiate rates, terms, and service agreements with customers to achieve sales objectives.
Monitor and report on market and competitor activities.
Maintain and develop customer relationships through networking, cold calling, referrals, and meetings.
Develop and maintain a pipeline of prospective customers.
Provide support to the operations team to ensure smooth shipment execution.
Coordinate with the operations team to ensure timely and accurate documentation.
Resolve client issues and complaints in a timely and effective manner.
Identifies and targets potential customers in need of Freight forwarding, transportation, supply chain solutions.

Key Performance Indicators (KPIs):
Profit Goals: Reach monthly profits that are 2.5 to 3 times your basic salary.
Services & Documents: Know the company’s shipping services, transport paperwork, and how the shipping process works from start to finish.
Sales Reports: Share complete and accurate sales updates with your manager when requested.
Industry Awareness: Keep up with new changes in the logistics field, updates from partners, and what competitors are doing, so you can apply them in your work
Logistics Knowledge: Understand how goods are transported, how customs work, and international shipping rules like Incoterms.
Requirements:

Convince customers and find deals that benefit both sides.
Bachelor’s degree in business administration, Logistics, or a related field.
Always care about customer needs and satisfaction.
Fluent in English communication (spoken and written).
1–3 years in a similar role in the logistics industry
Work confidently without waiting for detailed instructions, and make clear personal plans.
Strong interpersonal, persuasion, teamwork, and problem- solving skills.

Benefits:

13th- month salary
1 day off for Christmas
Training and career development opportunities
Birthday, Lunar New Year, and other holiday bonuses
Full- salary social insurance and Health insurance

Cập nhật gần nhất lúc: 2026-07-06 20:05:03