Sales Coordinator/Sales Executive (DONG NAI)

· To be the main point of contact with the sales team/customers· Maintain the price list updated and ensure confidentiality.· Ensure timely response to the sales team/Customers and make sure no queries left unattended for not more than 24 hours.· Preparation of Quotation by ensuring the prices quoted are accurate and release the quotation to the customer with the approval of the Sales Manager in charge.· Keep a track of sample shipments and ensure timely delivery.· Ensure tight follow with Sales team/Customers regarding payment and keep the accounts team and the sales team updated on the same.· Monitor and keep a track of customer complaints and ensure no repeated complaints are raised and apply continual improvement on all corrective actions taken.· Sales order release to the production team with any special instructions marked. Ensure the Sales Order has been approved by the Sales Manager concerned.· Coordinate with production team and keep a tight follow up regarding completion.· Upon confirmation of completion date from production coordinate with the Export team to get the shipment booked.· Coordinate with the shipping agents and Export team to get the container placed· Coordinate with the production and stores team for loading· Process the Delivery note and system invoice· Process Commercial documents and follow up with the shipping agent for the B/L and get it confirmed. · Courier/Bank submission (through accounts) of the full set of Commercial docs once shipment has been departed from loading port and within 3 days of departure.· Share the AWB details of the documents to the customer and ensure acknowledgement.· Proper filing of documents on time and keep the supporting docs uploaded in the system.· Assist Export team in all Export operations and ensure support and team work within the department

Interpersonal skills
Organization skills
Fluent English 4 skills
Excellent written and verbal communication skills
Basic understanding of frequently used computer software and programs, such as Microsoft Office
Ability to pay attention to detail
Time- management skills
Ability to multitask

Laptop, Chế độ bảo hiểm, Du Lịch, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-08-28 01:20:02