Planning, design and management of sales audit activities
Assign tasks to business activity audit staff and supervise/ manage the progress of sales audit activities in the market
Develop sales audit plans (monthly, quarterly, yearly) based on business objectives and risk assessments, and submit them for management approval.
Conduct field audits: merchandising, pricing, promotions, stock, expiry, refrigeration
Accuracy of orders and sales documents
Manage audit systems: uploading photos, audit records, and master data update
Directly participate in monitoring and overseeing sales activities at various points of sale such as shops, distributors, supermarkets, and more.
Investigate any misconduct or fraudulent issues within the sales system, if applicable
Collect information about: Product presence, display arrangement (based on the planogram), and inventory levels; implementation of promotional programs, pricing policies, and discount schemes; competitor activities regarding products, pricing, and promotional campaigns.
Analyze and Report:
Present audit reports and discuss the findings with relevant departments (Sales, Sales Admin, Marketing, Accounting) along with proposed appropriate solutions
Prepare detailed reports on audit findings, provide assessments, and propose corrective actions and process improvement solutions.
Prepare periodic and ad- hoc reports as scheduled and/or as requested by the management
Analyze DMS vs physical stock discrepancies at distributor; partner with Sales Admin to resolve root causes.
Analyze collected data to assess sales performance and compliance levels.
Enhancing Sales Team compliance:
Ensure accurate execution of contracts, pricing, and promotional programs; monitor corrective and preventive actions to avoid recurrence of violations
Collaborate cross- functionally with Sales, Marketing, Distributor, Accounting and Finance to drive execution improvements.
Employee management & development
Goal setting and conduct regular performance evaluations for team members.
Provide training, guidance, and support to audit team members to enhance their skills and work efficiency.
Foster effective collaboration among team members and with other departments
Other tasks have assigned by line manager
