SALE COORDINATOR CUM SECRETARY

- Coordinates with Marcom to facilitate marketing functions (brochures, trade shows)
- Assists in the ocular inspection of walk- in guests or scheduled clients ocular visit
- Ensure that the S&M month end report is accomplished and submitted on time
- Responsible in contacting the supplies of the banquet functions and placing order for the amenities indicated in the packages.
- Coordinates employees travel (air/land/lodging, etc) to and from marketing related conventions/exhibitions and sales blitzes.
- Dispatches letters, documents and parcels to be sent by mail or courier.
- In case the sales manager/account managers/sales executives are out on sales calls, the sales secretary/coordinator is advised to prepare a proposal for urgent inquiries only.
- Set- up and coordinate meeting schedules.
- Handles all incoming calls and guest’s inquiries in the absence of the sales team and channels to the concerned department if the inquiry requires immediate action.
- Takes down minutes of the meetings (sales meetings, daily briefing) and other meetings as maybe required by the Head of Sales.
- Responsible in keeping the sales office clean and properly maintained
- Maintains adequate stock of office supplies and initiates requisition
- Performs common and related duties and special projects as may be assigned.
- Prepares Sales Kits.
- Attends departmental and communication meeting as requested by Department Head.
- Makes a thorough check on the premises and operating equipment to determine cleanliness and orderliness.
- Carries out office mailing and filing in a timely fashion.
- Maintains and replenishes brochures, fact sheets, F&B Flyers
- Be up to date with all F&B activities and special promotions.
- Maintains an organized, systematic and updated filing system (hard copies and hard disk back up), in order to ensure easy accessibility to required data and avail loss of data from the hardware.
- Ensure that Policies and Standard Operational Procedures are adhered to at all times.
- Reminds DOSM and Sales Teams members of important appointments, sales trainings, meetings.
- Responsible in answering telephone calls and taking reservation inquiries either from travel agents, corporate accounts or social events.
- Flexible to adapt to sudden increase in working hours if and when working demand arises.
- Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
- Prepares Purchase Requests/requisitions for stationeries and office supplies.
- Routing of the banquet event order, action memo and or amendment forms to all concerned departments and other sales memo.
- Performs general clerical duties to include but not limited to photocopying, faxing, emailing and filing.
- Ensure the office equipment are in working order.

* Experience
- Familiar with sales and marketing activities as well as hotel operations in general
- Minimum of two years in similar capacity
* Skills and Knowledge
- Proficient in English language both written and verbal
- Strong user knowledge of Microsoft Outlook, Microsoft Office
* Computer skills
- Good presentation and influencing skills
- Good interpersonal skills with ability to communicate with guests and fellow employees from all levels
- Ability to work independently and has good initiative under dynamic environment
- Self- motivated and energetic
- Good teamworking skills and able to work effectively and contribute in a team
- Flexible and able to embrace and respond to change effectively
* Education or Qualification:
- Completion of a degree in Hotel/ Business, Marketing, Economics and Management Course or equivalent

Cập nhật gần nhất lúc: 2023-12-20 19:00:24