RUNNER ATTENDANT

Maintain positive guest and colleague interactions with good working relationships.
Hands over items found immediately to Team Leaders.
Reads the hotel&039;s Employee Handbook and have an understanding of and adhere to the hotel&039;s rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
Ensures surrounding areas are kept clean at all times.
Assist to collects soiled linen from all floor pantries, properly load to Linen Chute for sorting.
Perform cleaning tasks using standard cleaning products and equipment as assigned following health standards.
Ensure inventory on time and correct figure.
Collect rubbish and dispose correctly.
Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
Attends and contributes to all training sessions and meetings as required.
Deliver all guest requests.
Report any safety and security issues.
Responds to changes as dictated by the industry, company and hotel.
Deliver fresh linen and stack properly on shelves in floor pantries.
Deliver Extra Bed, BabyCot/crib.
Maintain storage and distribution area in clean and organized condition.
Keys are signed out & kept securely.
Ensures that all working equipment function properly, following instructions and report to Team Leaders of any equipment malfunctions and related incidents, including guest garments.
Attention to details in serving guests
Handles guest and employee enquiries in a courteous and efficient manner, reporting, complaints or problems if no immediate solution can be found, whilst providing a prompt follow- up.
Provides a courteous and professional service at all times.
Ensures high standards of personal presentation and grooming.
Control all items send out for loan.
Report any shortage or discrepancies of items with tracking.
Complete assigned work properly in a timely manner.
Respond to all guest requests promptly and efficient.
Assist to collect Guest laundry from floor pantries as set scheduled and upon request.
Carries out any other reasonable duties and responsibilities as assigned.

Basic knowledge of cleaning procedures, tools, and equipment.
Strong attention to detail and commitment to cleanliness.
Basic communication skills in English.
High school diploma or equivalent preferred.
Previous housekeeping experience in a luxury hotels/resorts is an advantage.
Flexibility to work shifts, weekends, and public holidays.
Familiarity with safe use of cleaning chemicals and supplies.

A Diverse & Inclusive workplace culture where you truly belong
Service charges
Exclusive discounts on F&B and Friend & Family rates
12 complimentary nights at Hyatt Hotels worldwide
Opportunities for career growth
Duty meal and provided Uniforms

Cập nhật gần nhất lúc: 2025-10-18 17:40:03