Room Attendant

Seek opportunities to continually improve guest service and exceed guests’ expectations.
Keep linen room neat and in good order.
Responsible for the cleanliness of assigned guest rooms and service areas.
Report any loss or damage of linen, furniture, fixture or equipment to the Floor Supervisor.
Maintain all equipment in good working condition.
Do turndown service when required.
Keep trolley neat and adequately supplied.
Maintain good working relationships with own associates and all other departments.
Clean and provide supplies to guest rooms according to standards and procedures.
Liaise with Mini- Bar Supervisor and Front Desk Team for billing and settlement.
Promote the hotel products and services.
Report maintenance deficiencies to the Captain or Supervisor.
Carry out other tasks as directed by Floor Supervisor and Management.
Ensure guest needs and reasonable requests are met.
Offer all possible assistance to guests and respond to guests’ request.
Provide a courteous and professional service at all times.
Ensure master keys are kept secure at all times.
Adhere to the hotel’s security and emergency policies and procedures.

Passion for service excellence.
Extensive knowledge of room and bathroom amenities and cleaning chemicals.
Basic English communication skills.
At least one year experience as a Room Attendant or equivalent in upscale hotels and/or resorts.
Good customer care skills.
Good physical health.
High School Diploma in General Education or Vocational Training Diploma in a related field preferred.

- Accident insurance 24/24/Bảo hiểm tai nạn 24/24
- Annual health checkup / Khám sức khỏe định kỳ
- 2 months of probation with full salary & service charge / Hưởng 100% lương cơ bản và phí dịch vụ trong 2 tháng thử việc.
- International working environment and friendly teammates/Môi trường làm việc chuyên nghiệp và đồng nghiệp thân thiện
- Team building activities/Tham gia các hoạt động vui chơi giải trí, nghỉ dưỡng cho nhân viên và các câu lạc bộ (Cầu lông, bóng đá, tennis...) do Ban thể thao văn hóa tổ chứcAnnual Summer Outing/Nghỉ mát hàng năm
- Uniform and duty meal is provided by Hotel /Khách sạn cung cấp đồng phục dịch vụ là ủi và bữa ăn giữa ca
Và các phúc lợi khác theo quy định của Công ty

Cập nhật gần nhất lúc: 2024-04-03 12:02:39