RMA Technician (Nhân Viên Bảo Hành)

Report weekly/monthly warranty statistics to direct manager.
Perform technical tasks assigned by the direct manager.
Support periodic inventory audits of the warranty warehouse.
Check the product, process it within the allowed time.
Evaluate the warranty status, propose handling instructions for warranty products.
Notify the warranty result to the distributor, sub- ASC or end user.
Track and update the status of Warranty items.
Propose a process for handling and improving the efficiency of your own work.
Check the device when receiving a support request from other departments.
Replace device components
Receive, record the status and process warranty products from distributors, sub- ASC and end users.

Good time management and organizational skills.
Honest, responsible for work.
Proficiency in using office computer software.
At least 1 year of experience working in a similar position.
Careful, can work under high pressure.
Basic English communication
Bachelor&039;s degree in Electrical Engineering, Electronics and Telecommunications Engineering, or Information Technology.
Ability to repair circuit boards and replace electronic components.

Opportunity to earn recognition through our "Best Staff of the Quarter" award.
Competitive salary with quarterly and yearly bonuses
Lovely gifts/bonus from company: Tet, public holidays, wedding, giving birth, women day
Free in- house entertainment facilities and snack, coffee, tea
Bao Viet health insurance package and full social insurance
Join in various team building, team dinner, birthday, Xmas events.

Cập nhật gần nhất lúc: 2025-12-30 12:55:02