Reverse Logistics Team Lead

• Supervise the return handling process from 3PLs and platforms.
• Train and guide the team of executives/interns on return classification and platform rules.
• Coordinate with Warehouse for physical return status and classification.
• Assign and follow up on bad stock claim tickets to ensure accurate and timely submission.
• Collaborate closely with the Analyst for reporting and performance tracking.
• Track dispute resolution progress and escalate aging tickets when necessary.
• Ensure all claims are supported with valid documentation (photos, receipts, etc.).

Annual leave: Fifteen (15) working days per calendar year.Sick Leave: Three (3) working days per calendar year.Work from home: One (1) day in per week
Laptop provided
Premium health insurance
Competitive salary and benefits package (hybrid working model)Opportunity to work in a fast- growing e- commerce companyClear paths for career growth and leadership developmentA dynamic and collaborative work environment

Cập nhật gần nhất lúc: 2025-10-04 02:35:03