Retail Sales Operations Manager – Electronics Store Chain

Key Responsibilities

Work closely with Store Leader/Store Manager to coordinate sales execution and manpower arrangement.
Own sell- out performance across assigned retail chains and stores, with full accountability for store- level results.
Monitor daily store- level performance, identify execution gaps, and implement corrective actions directly on the shop floor.
Ensure optimal manpower coverage based on store traffic, peak hours, weekends, and sales campaigns; proactively reallocate resources when required.
Ensure in- store execution standards, including product display, planogram compliance, POSM visibility, demo readiness, and sales floor discipline.
Collect market intelligence, competitor activities, and customer feedback; prepare regular sales and operational reports for management.
Manage end- to- end in- store operations, including PG deployment, manpower planning, shift scheduling, attendance, and performance management.
Track store- level inventory, highlight out- of- stock or slow- moving items, and coordinate with relevant teams to support sell- out.
Train, coach, and supervise PGs and store staff on product knowledge, selling skills, upselling, and customer engagement.
Execute retail sales programs, promotions, incentives, and activation activities to maximize conversion and productivity.

Cập nhật gần nhất lúc: 2026-02-15 19:05:02