Restaurant Supervisor

We are looking for a Restaurant Supervisor to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure the highest quality of products delivered to the guest. The restaurant captain establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also, to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
Responsibilities:
• Assist guest while seating.
• Greet and welcome guests promptly in a warm and friendly manner.
• Has a good knowledge of menu and presentation standards.
• Ensure guest are serviced within specified time.
• Speak with guests and staff using clear and professional language, and answer phone calls
using appropriate telephone etiquette.
• Record transaction / orders in Point of Sales systems at the time of order.
• Serve food courses and beverages to guests.
• Set tables according to service standards.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Communicate with the kitchen regarding any menu questions and product availability
• Communicate additional meal requirements, allergies, dietary needs, and special requests to
the kitchen.
• Completes the daily responsibilities that are set for each individual shift.
• Maintain cleanliness of work areas.
• Any other duties related to food and beverage service assigned by the manager.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present accurate final bill to guest and process payment.
• Take an active role in coaching and developing junior staff.

- Willing to learn
- Report directly to ARM & RM
- Have 2 years experience
- Can work under pressure
- Understand customer service
- More will discuss during interview

- Offer official contract after 2 months working
- Top up with SVC and Tip
- Basic salary will be share during interview
- Staff meal and uniform are provided

Cập nhật gần nhất lúc: 2024-02-29 01:10:33