Resepsionis Hotel

JOB PURPOSE:

To ensure a professional and welcoming reception experience for all guests. The Receptionist is responsible for managing check- in/check- out procedures, providing information on hotel services, and supporting front desk operations efficiently and courteously.

KEY RESPONSIBILITIES:

Manage cash and transactions during the assigned shift with accuracy and transparency.
Perform other duties as assigned by the management.
Greet and welcome guests at the front desk in a friendly and professional manner.
Coordinate with other departments to ensure smooth and timely service delivery.
Monitor guest entry and exit to ensure safety, security, and compliance with hotel regulations.
Provide guests with clear information about available hotel services and facilities.
Assist guests with luggage when needed and coordinate with bellman and security as required.
Handle check- in and check- out procedures promptly and accurately in accordance with hotel standards.
Organize and maintain guest files, registration forms, and other related documents.

JOB REQUIREMENTS:

Age: 20 – 28 years old.
Education: Diploma or higher in Hospitality, Tourism, Languages, or related fields.
Friendly, enthusiastic, and customer- service oriented.
Basic English communication skills are preferred.
Previous experience in a hotel receptionist role is an advantage.
Proficient in basic computer and office software (Word, Excel, etc.).

BENEFITS:

Full benefits in accordance with company policies and local labor laws.
Competitive salary and performance- based incentives.
Friendly and professional working environment in the hospitality industry.
Training opportunities to enhance professional skills and career development.

Work Location:

Costamigo Phan Thiết – Thuận Quý, Hàm Thuận Nam, Bình Thuận, Vietnam

Hỗ trợ chi phí khi tham gia các khoá học, chương trình đào tạo
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Cập nhật gần nhất lúc: 2025-08-15 05:10:02