Relationship Management Supervisor - Giám Sát Quan Hệ Khách Hàng (New Project)

Government affairs in terms of after- sales activities
- Be responsible for all legal procedures for customers to support the customers’ business establishment and operation.
- Build and maintain relationship with the related government officers to get the information and solve the related works easily and quickly.
Customer relation
- Plan and organize activities for customers (seminars, sports events...) to bring the best service to the customers and create close relationship with them.
- Organize and develop CSR activities (blood donation, tree planting...) to fulfil the company’s social responsibility and connect customers’ CSR.
- Create good relationship with customers for smooth operation of industrial parks and commercial projects.
- Handle the annual satisfaction survey and other research related to customers and local communities in order to improve our services.
- Update the information provided by other departments to the customers about issues/news related to our industrial park.
- Be responsible for raw land rental payment notice to update and inform the customers for their payment according to the government’s announcement.
- Be responsible for customer’s overdue debts to fulfil the company’s payment record.
- Expedite the resolution of customer’s problems or complains to maximize their satisfaction.
- Be responsible for customer relationship system to manage customer information databases.
Report management
- Update related information/regulation and share with Management Team.
- Create annual budget planning and implementation.
Other assignments from the General Director and Direct Manager.

- Experience: over 5 years.
- Language: Good at English.
- Bachelor&039;s degree in business administration, economics, foreign languages or other relevant majors.
- Skills: Good presentation, communication, teamwork, networking, relationship management (especially with local authority), customer service, event organization, Microsoft Office.
** Workplace: New project in Viet Tri/Tay Coc, Phu Tho.
** Working Time: 8:00- 16:30, Mon- Sat (Employee can work from home on Saturday if there is no training, event or any request from the department).
NOTE: For a quick process, please only send your English CV with university degree and transcript, certificates, expected salary and starting date. Thank you.

13- month salary, Holiday (30/4, 2/9) and KPI bonus, Birthday gift
Fully follow Labor law and regulations; Bao Viet Insurance; Annual Health- check
Day- off on Chrismas Day (25/12) and Company Establishment Day (31/12); Training & Development opportunities

Cập nhật gần nhất lúc: 2025-12-10 13:55:02