Quản lý nhà hàng/Outlet Manager

Assists in the maintenance of efficient administration preparing and submitting reports on time as directed;
Prepares duty rosters, and implements vacation and public holiday schedules;
Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking;
Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility;
Participates in the preparation of the outlet’s annual departmental budget as directed;
Conducts frequently front and back of house checks ensuring mise- en- place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary;
Monitors and controls the financial performance of the outlet controlling costs and expenses;
Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations;
Assists in the planning and execution of promotional activities as directed;
Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities;
Assists in the selection, training and evaluation of subordinate associates;
Coaches, counsels, disciplines and develops subordinate associates.
Maximizes revenue in the outlet by implementing upselling procedures;
Directs and controls all subordinate associates to ensure that all day to day operational matters are handled on time and guest expectations are met;

• Conversant with relevant emergency procedures
• Knowledge of relevant guest satisfaction standards.
• Good English language skills
• Strong organisational skills
• Proficiency in role at require level
• Knowledge of company, hotel and its environment
• Knowledge of relevant rules & regulations.
• Knowledge of Front Office computer systems and personal computer
• Ability to lead, motivate and develop a team of individuals

Attractive income level
Providing accommodation during employment at the hotel
Insurance covering over 100% of income, additional accident insurance for employees.
Other benefits according to Banyan Tree Group standards.

Cập nhật gần nhất lúc: 2024-03-11 08:25:31