QUẢN LÝ NHÀ HÀNG

- Timework: 16:00- 2:00

- Personnel management and arrangement.
+ Arrange and mobilize employees to work
+ Ensure restaurant information is communicated to staff throughout.
+ Training new employees
+ Schedule work for employees on a daily and weekly basis and make adjustments
+ Organize and evaluate employee training and probation results
+ Evaluate employee performance and capacity every month
+ Maintain early shift meetings with staff.
- Restaurant business management.
+ Solve related problems on a daily
+ Control profits and costs
+ Always ensure product quality and 100% customer satisfaction
+ Make daily reports
+ Report to management abnormal problems during operation and comply with the handling direction
+ Exchange work with business partners.
+ Carry out and complete administrative procedures and documents by following per under regulations and accuracy
+ Carry out the maintenance of equipment and facilities through the maintenance plan under the direction of the restaurant manager.
+ Learn and hone in Japanese service style and operate in restaurant management
- Customer care:
+ Implement a plan to improve and enhance customer care services.
+Instructing staff to perform customer care tasks
+ Resolve customer complaints according to company policy during the shift.
+ Actively visit customers during service
+ Become a role model for employees about being loyal to customers.

Cập nhật gần nhất lúc: 2024-04-26 13:20:19