Quality Specialist (3D)

Quick re- train, coaching
- Monitor in- house staff and part- timer/vendor those who have low performance to designing proper training and coaching.
- Ensure Trainees access the platform.
- Set up a trainee evaluation system for timely improvement.
- Live production performance follow- up: Follow up on live production performance and report to related departments for proper actions.
- Training delivery: Choose an appropriate delivery method to achieve training objectives.
- Deliver training content and materials.
- Deliver the course to with right audience, suitable capacity, and time duration to ensure effective training.
- Organize & manage classes and track training calendar both offline & online in areas of technical assignment.
- Evaluate trainee&039;s platform using technical skills periodically to ensure effectiveness after training.
- Trainer content storage.
Client complaints (Re- active)
- Propose and implement short- term and long- term solutions for quality issues.
- Coordinate with other stakeholders to ensure the agreed solutions are followed and implemented.
- Investigation of customers&039; complaints: Analyze the root cause of complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
Maintaining quality (Pro- active)
- Apply to procedure
- Internal Audit
- Apply to the quality management system
- Use inspection and test plan to proactive control quality in the in- process
Quality system procedures
- Design and update workflow of producing a product
- Update various systems (Lychee, EPT, etc.) when there is a change to a product
Onboarding new clients
- Continuously monitor quality and client feedback after launching
- Leading the processing time test
- Organize and supervise the new client test in production to ensure the quality meets client expectations
- Coordinate with other stakeholders to ensure smooth onboarding.
Internal production optimization
- Implement optimization, new technology, new software into production
- Come up with new ideas for optimization and follow Design thinking framework (Ideate POC Test Implement)

Knowledge
- General knowledge of product quality management.
- Experience working with part- time employees and vendors both online and offline.
- Software: Master of 3Dsmax/Corona is a mandatory requirement.
- Professional knowledge
- Education Background: University (Architecture, Construction, Interior Design,...)
- Supplementary knowledge
- Knowing how to use the 3D design software
Skills
- Thinks imaginatively, or "outside of the box" to identify and/or develop creative solutions for which there are few or no precedents.
- Problem- solving skills.
- Seeks out new information and brings forward innovative solutions with little to no guidance.
- Turn ideas into something valued by the company and customers
- English skills (listening, reading, writing, and speaking).
- Understand and utilize technology to improve approaches and solutions
- Integrates relevant concepts/models into a complete vision or solution for which there is no previous experience or road map.
- Communication skills.
- Root cause analysis skill.
- Creates new insights from a wide range of information, tools and techniques, be able to use Office software: Excel, Word, PowerPoint
- Research skills.
- Reporting skills.
Personal requirements (Attitude, personality, ability)
- Good health can work under high pressure, no color blind.
- Demonstrate 6 core values of Esoft (Openness, Care, Credibility, Quality, Passionate, Innovation).
- Ability to work in shifts, Tet, and Holiday to support production when required
- At least 4 years&039; experience with using 3Dsmax & Corona
To apply, please send your CV to email address: [protected info] with the title [Esoft]- 3D Quality Specialist- Full name

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Cập nhật gần nhất lúc: 2024-03-26 00:36:04