Public Area Attendant

Assists guests and escort them to locations within the hotel at their requests.
Recycles where possible.
Creates a positive hotel image in every interaction with internal and external customers.
Operates equipment safety and sensibly.
Reports unusual behavior/activities on floors to supervisor.
Meets with supervisor and takes on daily assigned tasks
Reports and submits lost and found articles to supervisor immediately.
Actively participates in organized meetings.
Maintains stock levels.
Responds to emergencies effectively and efficiently.
Anticipates guest needs, handle guest enquires, and solve problems.
Liaises with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions.
Works in line with business requirements.
Ensures working knowledge of all hotel public areas.
Ensures cleaning schedules are completed in a routine and timely manner.
Completes tasks as directed by Management.
Performs other task assigned based on the hotel needs or requirements
Reports guest complaints to supervisor immediately.
Attends meetings and training sessions as required.
Adheres to personal grooming and hygiene standards.
Creates and maintains floral arrangements.
Maintains Hotel information to be able to provide information to guests.

Able to priorities requests effectively.
Must be organized and structured.
Polite, courteous and helpful.

Education: Graduate at least from high school (housekeeping certificate is preferred)
Experience: Experience in housekeeping department in 1 year at the same position is preferred.

A lot of opportunities for training, development and internal promotion
13th salary, service charge, full insurance, healthcare plan and 24 hours insurance
5 days off/week
Great discount on room rate and F&B for associates, family and friends

Cập nhật gần nhất lúc: 2024-04-19 17:55:32