Mô tả công việc
Job Purpose
- The job holder collaborates with cross- functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank- wide initiatives in tracking and governing progress, managing resources and communicating with stakeholders.
- The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.
Key Accountabilities (1) Operations Support and Governance
- Support the development of tools/templates and guide initiative teams on how to fill in and update initiative progress on the tools/templates created.
- Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives (Foundational and Agile), define monitoring tools/templates and customize as needed.
- Provide logistics support for Head of IPMO and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment for the Transformation Office.
- Consolidate and prepare progress reports for STEERCO, TECO, BOM, BOD leadership committees timely and accurately.
- Update operational processes on a regular basis and facilitate the set up of new initiatives and tribes in accordance with required standards.
- Design the operational process across the initiative lifecycle to ensure standartized approach across all type of initiatives/projects.
Key Accountabilities (2) Resource Management
- Track and control resource usage efficiency to ensure sufficiency for all units in the Transformation Office and for bank- wide initiatives within approved plan.
- Collaborate with stakeholders in Business Units / Divisions to identify high level resource planning requirements to ensure optimal resource utilization.
Key Accountabilities (3) Portfolio Management
- Work with initiative leads to change initiative status and solve problems as required, report key challenges, track progress, recognize financial values and manage use of monitoring tools.
- Proactively guide initiative teams, Business Units and Divisions for effective cross- functional collaboration.
- Control quality and compliance of initiatives with required standards.
- Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision making process.
- Support the iPMO Lead in developing Early Warning System (EWS).
- Work with transformation initiative leads and teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.
