Impact on the Business / Function [COMPLETE 3- 4 AREAS]
- By proactively identifying new and managing the business mix and distribution channels to achieve efficiencies in acquisition and product
- Track and review individual portfolio performance on an ongoing basis.
- Work closely with various departments to drive business and targets.
- Heighten awareness of the product through periodical circulation of related articles, news, competitive information and other marketing literature.
Customers / Stakeholders [COMPLETE 3- 4 AREAS]
- Develop an implementation project plan, coordinate implementation and work closely with IT, Operations, LGA / Compliance /- Financial Crime and Fraud / AML teams.
- Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.
- Define new products and product features, analyse feasibility and prepare business case
- Initiate / manage product development and market research including focus groups (internal and external)
- Liaise and develop operational workflow.
- Champion each project, driving it from initiation to evaluation, according to ASP Product Development Guide.
- Ensure development of infrastructure, systems and methodology to manage product.
Leadership & Teamwork [COMPLETE 3- 4 AREAS]
- Work with Training, ASP and other relevant parties to implement appropriate product training.
- Enhance product skills training.
- Interact with other business areas including IT, Call Centre, GM, Channels and ASP.
Operational Effectiveness & Control [COMPLETE 3- 4 AREAS]
- Remains compliant with and ensures awareness of Audit and Group requirements and other internal guidelines. Ensures strict compliance with government banking regulations. Timely implement internal and external audit points together with any issues raised by external regulators
- Complete tasks and fulfill responsibilities as outlined in CDD Lo BP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes.
- Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.
