Mô tả công việc
POSITION PURPOSE
The Product Manager is responsible for driving the successful development, launch, and continuous improvement of the Company’s products and solutions. Key responsibilities include defining product strategies and roadmaps, gathering and prioritizing requirements, collaborating with cross- functional teams to ensure timely delivery, and monitoring product performance to meet business goals and user needs. The Product Manager also plays a key role in fostering innovation, aligning product initiatives with market trends, and ensuring that all deliverables meet the highest standards of quality and usability.
JOB DESCRIPITION
Product Planning & Design
Take ownership of overall acquiring product planning, covering merchant onboarding, payment acceptance, clearing & settlement, reconciliation, and risk control.
Deliver high- quality product documentation (PRD, workflows, API specifications, acceptance criteria).
Design multi- channel acquiring solutions (POS, online payment, cross- border payment, QR code, e- wallets, etc.) in line with market and regulatory requirements.
Requirement Analysis & Delivery
Collect feedback from sales, operations, and customers to identify and define acquiring business needs.
Collaborate closely with engineering teams to ensure product delivery with high quality.
Design merchant onboarding processes, including MPA/MCC management, risk review, and compliance KYC procedures.
Business & Operations Support
Support business development teams in merchant acquisition with pre- sales product solutions.
Regularly analyze transaction data to identify risks and propose improvements.
Participate in pricing strategy and revenue model design, optimizing fees, settlement cycles, and reconciliation experience.
Compliance & Risk Control
Stay up to date with regulatory requirements (e.g., central banks, MAS, FCA) for acquiring business.
Work with risk teams to enhance transaction monitoring and AML (Anti- Money Laundering) measures.
