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Product Information: SparkMath is an online learning Math program designed to support students in developing knowledge based on the Vietnamese Ministry of Education curriculum, using the exclusive CPA and UDSC methodologies for students grade 1- 5.
RESPONSIBILITY
Enhancing Product Experience for Customers
Conduct market research to analyze competitors
Help define customer personas and value propositions to enhance customer journey
Assist in user research to identify common traits, pain points, and unmet needs
Support the Product Management team in creating exceptional “7- star” moments
Student Recruitment
Create content for different marketing channels
Assist in developing onboarding processes for students from various sources
Onboarding New Students
Ensure student devices and internet connections function properly
Help develop systems for a smooth student onboarding experience
Provide clear instructions for a great initial experience
Customer Feedback & Student Support
Help develop feedback processes on academic performance and skill development
Support the execution of feedback initiatives
Assist in conducting focus groups and surveys to gather student feedback
BENEFITS
Compensation
Attractive allowance.
Employee Benefits
Welcome kit on your first day;
1st work anniversary celebration
Milestone & Performance Rewards
Special discounts for family and friends on E2 courses.
Sherpa Award for outstanding contributors
Work- Life Balance
Department Outings twice a year;
Fun company- wide events like the E2 Party, holiday events, etc;
Enjoy approximately 2- week Tet Holiday;
Hybrid working/ Flexible working hours.
1 Paid- Leave Day per month;
Weekly Friday Refreshments;
Professional Development
Substantial opportunity and training for career development.
Access to internal workshops and sharing sessions;
On- the- job training to grow your skills;
REQUIREMENTS
Ability to intern at least 40 hours/week for 3- 6 months
Responsible, hardworking, and progressive
Advantageous: experience in education, product development, project management, marketing, etc
Strong organizational, planning, and entrepreneurial spirit
Final- year students in Marketing, Business Administration, Economics, Education, etc., with a passion for product development and project management
Basic computer skills and Microsoft Office Tools
Good communication and writing skills in both English and Vietnamese
Working location: Him Lam Area, District 07, HCMC
Working hours: Tuesday to Friday, from 9:00 AM to 18:30 PM
