Pre-Sales Specialist (Chinese Speaking)

Work closely with team members to solve problems together; maintain high efficiency under pressure.
Provide a high- quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow- up.
Be responsible for pre- sales support for business customers in China market.
Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.
Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company&039;s sales performance.

Fluent in Mandarin speaking, listening, reading and writing.
Strong learning ability and excellent communication skills.
Able to handle work pressure and complete tasks efficiently.
Good English reading and writing skills, and proficient in using office software.
Candidates with relevant experience in customer service or sales are preferred.

90% contribution of the gross salary to social insurance.
20 days leave (12 days of annual leave and 8 days of sick leave)
An employee who works at night (10 PM- 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance.
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
Full working equipment will be provided.
Activities: Birthday party, Employee engagement activities.
Salary at 100% during the probationary period.

Cập nhật gần nhất lúc: 2026-03-14 08:00:05