People and Culture Manager (Human Resources Manager)

Business Performance
• Set periodical Talent & Culture and training budget & forecast
• Prepare, implement and compile data for monthly reporting
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Talent & Culture Management
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Maintain confidentiality of sensitive matters/issues
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in- house staff publications
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Ensure compliance with local health and safety regulations
Team Management
• Constantly monitor team members performance, attitude and degree of professionalism
• Identify and develop team members with potential
• Perform other reasonable duties assigned by the assigned by the Management
• Conduct performance review and manages performance issues that arise within the team
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Interview, select and recruit Talent & Culture employees
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication

Knowledge and Experience

Minimum 2 years of Human Resources Management experience
Hotel experience preferred but not essential
A strong understanding of labor and employment law
Proficient in MS Excel, Word, & PowerPoint
Bachelor’s Degree in Human Resources Management

Has the ability to lead and motivate a team for Human Resources as well as support the hotel management
Strong team player and has the passion for customer service
Strong communication skills in English both verbal and written
Experience with Internal hotels preferred
Excellent communication and customer contact skills
Ability to multi- task, work well in stressful & high- pressure situations
Has a passion for hospitality, take care of the stake holders – Guests, Staff and owners
Strong leadership, interpersonal and negotiation skills
Results and service oriented with an eye for details

Work in team environment & experience multitasking to enhance skills for international hotel’s service standard
Accor employee’s benefits as per Hotel policies
Joining large International Hotel Chain
Opportunities to experience international hotel’s service standards & to grow interpersonal skills.
Opportunities for career advancement, training and development
100% service charge earned during probation period

Cập nhật gần nhất lúc: 2026-07-06 17:35:02