Job summary:
Assist in the preparation, production duties and responsibilities of the food requirements for the kitchen operation.
Maintaining Standards
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
• Purchases appropriate supplies and manage inventories according to budget.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Ensures compliance with all applicable laws and regulations.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Ensures property policies are administered fairly and consistently.
• Manages day- to- day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
• Assists in determining how food should be presented and creates decorative food displays.
Hygiene and Cleanliness
Checks the quality of raw and cooked food products to ensure that standards are met.
Cost Management
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Supports procedures for food & beverage portion and waste controls.
• Follows proper handling and right temperature of all food products.
• Maintains purchasing, receiving and food storage standards.
Administration
• Supervises and manages employees. Manages all day- to- day operations. Understands employee positions well enough to perform duties in employees&039; absence.
• Ensures employees understand expectations and parameters.
• Ensures and maintains the productivity level of employees.
• Serves as a role model to demonstrate appropriate behaviors.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicit employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
