Operations Manager (Japan, Korea Market)

The Role:
As our North Asia Operations Manager, you will have responsibility for operating our school trips in North Asia – specifically Japan and South Korea. You will manage our growing Operations team in Ho Chi Minh City and work alongside our in- country staff across the region. Our tour portfolio spans across Asia, so one day you might be booking a train in Kyoto, and the next be talking to our local supplier in Busan.
Working out of our Ho Chi Minh City office and reporting to a Regional Operations Manager for Asia, you will be part of a growing international team whose passion is developing exceptional educational experiences. We are building on over 3 million GBP in revenue in the region for our last year, and have big plans for development in the future.
Responsibilities:

Bookings: Ensure all Adventure Leaders, hotels, tickets and component activities have been arranged by the team.
Operations: Full responsibility for operating our school trips in Japan and South Korea.
Financial Liaison: Manage tour budgets across the region and a regional budget for the entire continental team.
Management: Oversee a growing team of Officers and Senior Officers and help develop the experience across all tour destinations.
Quote Development: Help bring a tour from good to excellent by adding in your expertise and local knowledge.
Communication: Work with our own teams and partners across the region. Communicate with our Sales offices to receive information about our groups and their requirements. Communicate with schools directly.
Safety: Ensure all trips run according to our safety management systems and manage safety and emergencies in the region.

Competencies:
This is a fantastic opportunity to work in a rapidly expanding educational travel team, with internationally minded colleagues who are passionate about the tours that we run!
We are looking for a new member who:

Hungry to learn: Passionate to improve yourself & experience an internationalized world.
A reliable manager: Exercise high degree of autonomy over your team.
Ambitious: Comfortable in a fast growing, start- up environment.
A problem solver: Find solutions to the many challenges presented when arranging school trips.
Experienced: At least 2 years’ experience operating school tours.
Organized: A careful, organized approach to work is essential for this role.

Good to have:

Japan or South Korean language skills
Destination knowledge of Japan or South Korea

Opportunity: We are a rapidly growing company in our space. We expect to move from a medium to large sized entity within 2 years and you will be in the top level of management.
Support: We’ll invest time in you to allow you to succeed. It is important to us that our team members develop professionally during their time with us.
Responsibility: Freedom to execute on your ideas, plan your own schedule and build the change you want to see in the organization.
Fun, growing team: Be part of the action and grow alongside us.

Cập nhật gần nhất lúc: 2024-03-17 21:30:32