JD
Sales report management (Counter, Brand, Product)
- Develop weekly/monthly sales reports as requested, send approved reports to department stores as required.
- Maintain and update sales and customer records as required.
- Manage database entry of Sales teams such as key- in/return bills to fix errors.
- Check data accuracy in orders and invoices vs promotion scheme.
Document, Invoice, Payment
- Submit accurately and timely.
- Track and manage delivery service fee, including quotation, proposal, payment process.
- Manage sales operation fee under budget set by company (delivery service fee, service tool, fixed assets, cleaning, laundry, printing, etc.)
- Arrange and proceed cleaning service for counter following department stores policy, including register, payment.
- Execute internal and external paperwork for counter opening and closing.
Retail Support
) Operation + Training Arrangement
- Support workshop/ event if needed.
- Outsourcing, buying service tools or other materials for the BA team to ensure high quality customer service.
- Register, transfer BA between counters.
- Prepare and organize team bonding if any.
- Support organizes monthly BA training including reserve revenue, set up and preparation.
- Liaise with department stores for new BA registration and BA transferred between counters and other registration for monthly stock- count.
) Communication + Incentives
- Calculate monthly, quarterly, yearly incentives and special incentives following approved policy for salesforce accurately and submit on time.
- Liaise and collaborate with internal and external teams for smooth operation and achieving goals.
) Working shifts
- Collect and execute reports from counters including time sheets (attendance, punctuality, overtime, annual leave), staff’s roster, etc. Check the timesheet with a finger- print report to ensure accuracy of all reports.
MBS Support (all related to IF brand):
- Communicate any changes or updates in IF product information promptly to the MBS team.
- Ensure all MBS- related data from IF brand is up- to- date and accessible for decision- making processes.
- Assist in keying in payments, costs, and other financial transactions related to MBS of IF.
- Conduct periodic stock audits to maintain accuracy and prevent discrepancies.
- Prepare and manage all necessary documents for IF MBS operations, including invoices, receipts, and payment records.
- Provide accurate and timely information on product codes and COGS to relevant stakeholders (MBS team).
