MICE Specialist

Job Summary
Crystal Bay Tour Vietnam is seeking a dynamic and experienced MICE Specialist to join our Central Office in Nha Trang. The role will be responsible for planning, coordinating, and executing MICE programs across Vietnam, ensuring high- quality service delivery for international clients and partners.
Key Responsibilities
• Manage on- site operations when required, ensuring high service quality and client satisfaction
• Coordinate with hotels, venues, transport providers, and local suppliers to ensure smooth event execution
• Work closely with internal departments (sales, contracting, operations) to align MICE activities with overall business strategy
• Communicate effectively with international offices, partners, and clients
• Plan, organize, and manage MICE programs (meetings, incentives, conferences, and events) across key destinations including Hanoi, Ho Chi Minh City, and resort destinations (Phu Quoc, Da Nang, Nha Trang)
• Develop detailed event proposals, itineraries, and costings in line with company standards
• Negotiate rates and conditions with suppliers to optimize cost efficiency
• Monitor event performance and prepare post- event reports

Requirements
• Strong communication skills in English (mandatory)
• Minimum 3 years of experience in MICE operations, event management, or DMC environment
• Strong knowledge of Vietnam MICE destinations, including Hanoi, Ho Chi Minh City, and key resort areas
• Willingness to travel when required
• Ability to manage multiple projects under pressure and tight deadlines
• Russian language is a strong advantage
• Good understanding of MICE hotels, venues, and supplier networks
• Excellent organizational and problem- solving skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)

What We Offer
• Competitive salary package
• Exposure to global markets and large- scale MICE projects
• Professional development and career growth opportunities
• Opportunity to work in a fast- growing international tourism company

Cập nhật gần nhất lúc: 2026-04-03 23:20:02