Purposes
To work either directly with the appropriate authorities or sub- agents to arrange vessel clearances, obtain permits, provide ship husbandry services, technical servises & perform crew changes
To lead a small team of personnel in HCMC, Vung Tau or other ports to perform these activities in a timely and cost- effective manner with a high level of communication and good customer service.
To be able to be a team player and work with the Group and local team in a cohesive manner.
To understand and evaluate business risk and contractual issues prior taking up a job with the company’s interest in mind.
Operational Excellence & Compliance
To understand and generate a detailed PDA or quotations related to vessel clearance and crew management related services using in- house system.
Able to implement a transparent, mechanism for vendor management by negotiate competitive rates.
Clear understanding of the customs and permit regulations related to vessel operation (both local and foreign flagged) in Viet Nam region
Supporting sales team with tender and inquiry.
Ensure team prepares documentation and invoicing in timely manner and per requirements.
To lead and manage the agency team within in IL team in Viet Nam.
Strategic Account Management
Maintain and expand business opportunities, collaborating with the Commercial and Group team to drive growth.
Provide customized logistics solutions to meet client needs.
Act as the main liaison for key account customers, ensuring seamless communication and service delivery.
Develop long- term relationships with key clients, ensuring customer satisfaction and brand loyalty.
Leadership & Team Coordination
Facilitate collaboration between sales, marketing, operations, and finance teams to enhance service delivery.
Cultivate excellent services by delivering the operation on time & cost- effectively.
Financial Oversight
Manage settlement, invoices, profit calculations.
Identify and correct errors in supplier invoices while ensuring adherence to financial and quality controls.
Proposal & Contract Management
Prepare and submit high- quality proposals by integrating quotations from all relevant parties.
Reporting & Performance Tracking
Other assignment as delegated by Reporting Manager
Prepare reports for senior management to assess key account performance and business progress.
