Manager, Site Reliability Engineering

Handle the user management in V- Key. Oversee the process that provide new staff with PC/account setup and orientation as part of employee on- boarding. Provide cover for its daily operation when needed.
Take the ownership for ensuring operational readiness by monitoring status of critical infrastructure and services, and maintaining and implementing operational plans/procedures such as disaster recovery plans, backup plans, etc
Take ownership of IT function of the company and manage all IT related activities for all offices and Data Centre and lead/manage team members across different locations.
Evaluate and implement plans and design proposals for high impact IT solutions
Assist the internal cross- functional teams to troubleshoot Linux/VMware/Windows server issues, and provide innovative solutions to improve efficiency and productivity
Drive knowledge sharing initiatives to promote technical proficiency across all teams
Designing and implementing new network solutions and improving the efficiency of current networks
Work closely with other departments, oversee the implement IT Systems to support business requirements and operational needs, which also involves daily IT administrative and support activities as well as basic network configuration and maintenance.
Manage scheduled backup, offsite storage and restore request
Manage IT vendors, manage IT assets procurement, installation and life- cycle maintenance of IT hardware and software
Provide technical expertise and contribute where applicable to establishing the direction for the IT architecture, standards, design and implementation approaches for the internal and external systems
Review specifications and designs to ensure compliance with security and IT policies
Manage Virtual Machine (VM) host including provisioning, cloning and creation of new VM

Minimum of 8 years of working experience in IT operations/IT support/Systems Administration
Deep working experience in Linux system (RHEL, Alma, Debian, Ubuntu, etc.) is a must.
Experience in managing the infrastructure of Software Engineering related technology stack / applications (git, bitbucket, Jira, Confluence, Jenkins, Jfrog, docker, Kubernete, nginx, etc. or their equivalents) is a must.
Ability and experience to work in a dynamic, fast moving and growing environment is preferred
Ability to travel when required is preferred
Good English communication for technology related topics in technical detail is a must
Experience in Microsoft Office 365 management, Active Directory, Windows Server System is good to have
Virtualization (VMWare, Hyper- V, etc.), enterprise backup and recovery procedures, system performance- monitoring tools is preferred
Strong analytical and problem resolution skill is a must
Strong ability to organize, prioritize and coordinate complicated workloads is a must
Experience in designing and implementing network solutions and maintenance is preferred
Experience in installing, configuring and supporting network equipment including routers, proxy servers, switches, firewalls, WAN accelerators, DNS and DHCP is preferred
Bachelor degree or diploma in Computer Science/Information Technology or other STEM field.
Experience in guiding and mentoring team members is preferred

Working time: 8h30- 17h30 Monday to Friday
Base salary package
Macbook Pro laptop for working
Gifts on Public Holidays
Healthcare package, company trip, and quarterly team building
Flexi benefits and leaves as per organization’s policy (birthday leave, personal leave, medical leave, and monthly work from home)
Dynamic, young and friendly environment with enjoyable staffs activities
Annual leaves with 14 days at the beginning and insurance types following by the Labour Code
Performance based reward and recognition

Cập nhật gần nhất lúc: 2025-09-15 14:40:03