Working time: 8:00 AM – 5:00 PM (Monday – Friday)
Location: The Mett Tower, Thu Duc District
Responsibilities:
Monitor and report daily/monthly warehouse and local distribution KPI:
Monitor daily transportation KPIs for both logistics service providers (LSPs), including estimated delivery dates
Investigate root causes of KPI failures with warehouse and transport LSPs. Follow up to ensure proper 5- Why analysis and PDCA plans are provided within the required lead time.
Report weekly KPI failures and issues and follow up with LSPs on all related tasks and resolutions.
Track daily KPIs (inbound, outbound, and space utilization) for both warehouses, and ensure data is consistently updated in the KPI tools.
Organize weekly KPI review meetings with LSPs to evaluate performance and update action items or open points accordingly.
Monitor and resolve issue related to IT infrastructure and SAP/EWM systems:
Study and document NC3 concepts, Cloud Virtual Workspace setup, and printer/scanner configuration
Troubleshoot issues related to SAP/EWM systems and resolve IT- related incidents on- site in coordination with relevant support teams.
Attend training and practice system operations (inbound, outbound, internal operations, and inventory management) using POE, PRP, P13, PL4, and PL7 systems; targeting completion within 3 months.
Warehouse Billing:
Receive and process debit notes from both warehouses after confirmation
Record warehouse cost data in the monthly reporting file.
Operational Improvements & On- Site Activities:
Conduct weekly 6S evaluations for both warehouses.
Identify and log any WhMS non- compliance (Warehouse Maturity Standards), and help both warehouses maintain consistent performance and improvements.
Receive, report and handle incidents reported by LSPs or internal stakeholders regarding warehouse and transport operations. Record and summarize issues for discussion in weekly meetings.
Work with LSPs to implement improvement actions related to 6S, Gemba Walk findings, and WhMS requirements.
Perform quarterly Gemba Walk assessments on- site and ensure results are updated in the system.
Requirements:
Ability to work at warehouse at least 1 day per week in Binh Duong province.
Experience and knowledge of process systems software (SAP/Microsoft/etc.) is a plus
Experience in on- site warehouse operation is required
Ability to understand and evaluate information from a variety of sources
Problem solving skills with customer centric approach
Good time management, able to meet the deadline
Bachelor’s degree
Good command in English
Benefits:
Completion bonus
Annual leave
Annual Heath checkup
100% salary during probation time
Accident insurance, Healthcare insurance (Bao Minh)
