Learner Engagement Specialist

Showcase success: Capture success stories and build compelling case studies to demonstrate the impact of ELSA.
Drive engagement: Craft short- and long- term engagement plans, implement strategies and analyze data to ensure high engagement rates for both trial and active clients.
Embrace new challenges: Be open to taking on additional tasks assigned by your manager.
Become a content maestro: You will map and create content curricula based on ELSA materials for diverse audiences, from IELTS test- takers to cabin crew, sales professionals, customer service professionals, etc
Empower learners: Guide learners in using ELSA effectively to maximize their learning experience. Develop engaging strategies to keep them motivated and on track.
Reignite learning: Analyze learner performance data, identify those needing support, and implement intervention plans to get them back on track.
Partner with B2B clients: Assist company admins and teachers in establishing, developing, and achieving their learning goals. Be their go- to person for all things about learning with ELSA!
Share the knowledge: Conduct monthly/quarterly workshops for teachers/admins and end users, equipping them with ELSA mastery.
Teamwork makes the dream work: Collaborate closely with the Account Manager to develop and implement strategies that achieve client retention goals.
Confidentiality is key: Handle learner information with discretion and care, adhering to company regulations.

English teacher/trainer with TOEFL, TESOL certificate
Comfort with digital content creation (online teaching videos)
Ability to create relevant learning content and conduct engaging user training sessions
Experience in classroom engagement
Degree in Education, Teaching Methodology or related fields preferred. Teaching experience or academic background in Education is advantageous.
Practical problem- solving skills and a proactive approach to client satisfaction
Ability to generate new ideas to serve high engagement goals
Strong project management skills and implementation planning

ELSA Pro Account, ELSA learning
Flexible working hours (Mon – Fri, 9am- 6pm), hybrid working
Global team (spanning Vietnam, US, Portugal, India, Japan, Indonesia, Latin America); creative working environment
Direct exposure to key B2B clients, which are global companies & schools
Up to 16 days leave/ year + 1 birthday leave + 1 Christmas leave
Competitive salary
Full Social insurance, health insurance, unemployment insurance
Ability to drive key metrics for our B2B business and contribute directly to ELSA’s success as a SaaS company
100% Salary in probationary period
Premium Health Insurance (PTI Card)

Cập nhật gần nhất lúc: 2024-02-06 11:45:30