[La Vegarie Hanoi] Restaurant Manager - Quản Lý Nhà Hàng

OPERATION:
- Making improvements to the business operation and developing the restaurant
- Resolve any issue that may arise and all customer complaints
- Works closely together with the Head Chef/ Sous Chef to sustain quality, consistency of food
- Assign tasks and coordinate with service staff to perform shift opening and closing of restaurant.
- Handle other administration paperwork as required
- Responsible for maintaining service quality to maintain guest satisfaction levels.
STAFF
- Ensure all restaurant staff comply with restaurant procedures and regulations
- Appraise staff performance by evaluating regularly and provide feedback to improve productivity
- Arrange and keep track of employee working hours and shifts, schedule shifts on HR system; Prepare monthly payslip and report to owner.
- Monitor the morale of restaurant staff to make any adjustments.
- Recruit, interview, train and supervise employees on customer service and knowledge of restaurant’s food and wine
- In charge of and coordinate with Service team and Kitchen team
FINANCIAL
- Be responsible for profit and loss of the restaurant and report all financial to restaurant owner
- Maximize revenue and minimize expenses; Control operational costs and identify measures to cut waste
- Complete other financial reports as required
- Coordinate with the Kitchen department to place order with suppliers, keep track of all purchase invoices and documents

- Commitment to providing exceptional service to customers and support to staff members.
- Proficiency or ability to master the restaurant’s POS system
- Fluency in English and Vietnamese is required
- University Degree required, Hospitality Management or related field is a plus.
- Excellent communication, interpersonal, leadership, and conflict resolution skills.
- At least 1 year experience in the same position
- Have strong understanding of business management and business financial.

- Public Holidays: You will be entitled to 11 days of Public Holidays fully paid in accordance with the Labor Law of Vietnam
- Compulsory Social Insurance, Health Insurance and Unemployment Insurance are in accordance with the applicable law of Vietnam
- 4 days off per month
- Salary of 14M – 18M
- Shift meal at restaurant

Cập nhật gần nhất lúc: 2024-05-21 18:15:04